Our team of highly experienced loyalty experts have led some of the most successful airline and hotel loyalty programs.
Our expertise in running global loyalty programs means you get the very best insight from what works around the world, how to drive incremental revenue, fast-track onboarding of new partnerships, and leverage big data to optimize program success.
How we can help you
We are leaders in creating new value and driving revenue for your loyalty program.
Our core areas of expertise to help your loyalty program:
- Big Data
- How frequently do your customers spend/fly with competitors?
- Does your loyalty program drive revenue from selling data insights?
- What data can be sold, and what data can be used to drive business objectives?
- Which of your customers could spend more? How much more?
- FFP & Commercial Strategy
- We help you re-negotiate co-brand and bank deals to drive up the cost per point/mile while delivering incremental business value.
- Designing and implementing new tier levels and benefits while linking them to business objectives
- FFP model validation and program recalibration – because, sometimes, adapting to other loyalty programs and the market is critical to remain competitive.
- Loyalty Marketing Innovation
- Our team is the creative and marketing loyalty agency you wish existed. Everyone on our team has worked for an airline or hotel loyalty program. We know what works.
- We help you to create award-winning loyalty marketing campaigns that deliver massive results to your business.
We would love to hear from you.
Connect with Mark via Linkedin to talk.
Read more about the New World Loyalty team.