Scott Kirby Archives - Travel Data Daily https://www.traveldatadaily.com/tag/scott-kirby/ For Travel Industry Loyalty Professionals Sat, 07 Jan 2017 06:12:26 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.5 https://www.traveldatadaily.com/wp-content/uploads/2016/11/cropped-tdd-logo-trans-1-150x150.png Scott Kirby Archives - Travel Data Daily https://www.traveldatadaily.com/tag/scott-kirby/ 32 32 Metrics to measure airline revenue performance https://www.traveldatadaily.com/metrics-airline-revenue/ Fri, 16 Dec 2016 00:00:03 +0000 https://www.traveldatadaily.com/?p=1649

Complicated revenue management drives unsatisfactory results, but it doesn’t have to be that way, writes Tom Bacon. Let me start this story with a quote from Scott Kirby, President, United Airlines at the time of the airline’s Third Quarter Earnings Call, October 2016. “In July as United was seeing stronger demand and bookings were coming […]

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]]> Bad Data Costs United Airlines $1B Annually https://www.traveldatadaily.com/bad-data-costs-united-airlines-1b-annually/ Mon, 12 Dec 2016 00:00:30 +0000 https://www.traveldatadaily.com/?p=1658

Jeff Smisek once liked to describe United Airlines as a “technology company with wings.” What the former CEO didn’t say was that United was a clunky mainframe badly in need of an update. During a recent presentation to analysts at United’s headquarters in Willis Tower, Scott Kirby—the airline’s new president, recently hired from American—called the […]

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