Some of the brightest people in the travel sector have hung up their boots and are beginning new careers in other industries – and good for them. It can take real courage to shift industries. [side note: A great story on Qantas pilots becoming bus drivers here] These same travel companies are lining up for […]

The post Airlines – Wakeup and Smell the Money appeared first on Travel Data Daily by Mark Ross-Smith

Each year I publish in advance my thoughts and insights as to where the travel loyalty industry is heading. While 2020 was a tough one to predict, there were direct target hits, the most notable being #5 prediction for 2020 “Airlines That Neglect Loyalty Will Suffer“. It’s now evident that loyalty programs are worth more […]

The post 5 Predictions for Airline Loyalty in 2021 appeared first on Travel Data Daily by Mark Ross-Smith

When was the last time a loyalty platform vendor said their technology would generate more revenue for your organisation than it costs to buy their product? Don’t laugh. That is the number one question loyalty programs should be asking as part of the RFP process for a new loyalty platform. After all, in a marketplace […]

The post Leadership Interview: Loyalty Platform Insights appeared first on Travel Data Daily by Mark Ross-Smith

The airline industry is on its knees and at the mercy of Governments, Shareholders and cashed-up billionaire investors who’ve always wanted to be millionaires. With limited signs of recovery, and an 18-month outlook that looks at best, dire – many airlines will simply run out of cash and round upon the heap with the likes […]

The post The 4 Keys to Running a Future Successful Airline appeared first on Travel Data Daily by Mark Ross-Smith

“Show me the money!” That’s what Jerry Maguire says to keep his Client in Cameron Crowe’s 1996 film starring Tom Cruise in which Jerry, a sports agent, is let go by his employer and finds his own way. It’s also an excellent mindset for those seeking successful airline careers. Over the last 40 years, the […]

The post Loyalty & Revenue Management – The Super Duo appeared first on Travel Data Daily by Oliver Ranson

Loyalty program announcements so far this year indicate a major sea change. From the customer perspective, it amounts to a Revolution – where brands are finally giving into what has been a ‘peaceful demonstration’ gaining momentum for several years – namely that it is too difficult to accumulate much value among so many incompatible loyalty […]

The post Loyalty: On the Cusp of Major (R)Evolution appeared first on Travel Data Daily by Charles Ehredt

The on-demand economy is taking off thanks to the likes of Uber and Airbnb. The boom in ride and home-sharing also opens new opportunities for new business to emerge and leverage from the new economy. One such service is GuestReady, an Airbnb Management Agency which empowers Airbnb hosts by providing access to tools and resources […]

The post Interview with Airbnb host management platform, GuestReady appeared first on Travel Data Daily by Mark Ross-Smith