Mark Ross-Smith
CEO and co-founder at StatusMatch.com.
Mark has run airline loyalty programs, consulted & advised across airline, hotel & telco industries. As a thought leader in the loyalty community, Mark publishes insights on airline loyalty, commercialization and member retention.
Airline Loyalty Predictions for 2022
Each year I review past loyalty predictions and make new predictions for the upcoming 12 months.
The report card for my 2021 predictions is 4...
