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Travel Loyalty Report 2020
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Home
Travel Loyalty Report 2020
Airlines
Airlines
Airlines – Wakeup and Smell the Money
Airlines
Love is the answer for the travel industry
Airlines
The 4 Keys to Running a Future Successful Airline
Airlines
Leadership Interview: Can Airlines Have Too Many Elite Members?
Airlines
Airline Loyalty is a C-Level Role
Loyalty Programs
All
Frequent Flyer Programs
Hotel Loyalty Programs
Airlines
Airlines – Wakeup and Smell the Money
Loyalty Programs
5 Predictions for Airline Loyalty in 2021
Interviews
Leadership Interview: Loyalty Platform Insights
Airlines
The 4 Keys to Running a Future Successful Airline
Big Data
All
Analytics
Business Intelligence
Insights
CRM
Design
Machine Learning
Revenue Management
Airlines
Leadership Interview: Qatar Airways & Mastercard on Monetizing Data
Airlines
Leadership Interview: Managing Liability, Engagement & Redemptions
Airlines
Should Airlines & Hotels Extend Elite Status in Times of Crisis?
Airlines
Loyalty & Revenue Management – The Super Duo
Interviews
Interviews
Leadership Interview: Loyalty Platform Insights
Airlines
Leadership Interview: Can Airlines Have Too Many Elite Members?
Airlines
Leadership Interview: Qatar Airways & Mastercard on Monetizing Data
Airlines
Leadership Interview: Frontier Airlines Insights
Airlines
Leadership Interview: Reinventing Loyalty Programs
Hotels
Airlines
Loyalty Status Matching – What’s the Future?
Airlines
Should Airlines & Hotels Extend Elite Status in Times of Crisis?
Big Data
Are Asian Hoteliers Today Overwhelmed by Data?
Business Intelligence
5 Simple Ways Hotels Use Data To Increase Revenue
Hotel Loyalty Programs
Disrupting loyalty: How can hotels become enablers, not just destinations?
Mark Ross-Smith
57 POSTS
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Asia's #1 Loyalty Commercialization Expert. Mark has run airline loyalty programs, consulted & advised across airline, hotel & telco industries. Publisher, author & intl speaker on loyalty commercialization. Connect on Linkedin.
Airlines
Airlines – Wakeup and Smell the Money
Mark Ross-Smith
-
December 10, 2020
0
Loyalty Programs
5 Predictions for Airline Loyalty in 2021
Mark Ross-Smith
-
October 29, 2020
0
Interviews
Leadership Interview: Loyalty Platform Insights
Mark Ross-Smith
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September 28, 2020
0
Airlines
Love is the answer for the travel industry
Mark Ross-Smith
-
September 14, 2020
0
Airlines
The 4 Keys to Running a Future Successful Airline
Mark Ross-Smith
-
July 22, 2020
0
Airlines
Airline Loyalty is a C-Level Role
Mark Ross-Smith
-
June 16, 2020
0
Airlines
Leadership Interview: Qatar Airways & Mastercard on Monetizing Data
Mark Ross-Smith
-
May 29, 2020
0
Airlines
Loyalty Status Matching – What’s the Future?
Mark Ross-Smith
-
May 18, 2020
0
Airlines
Leadership Interview: Frontier Airlines Insights
Mark Ross-Smith
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May 12, 2020
0
Airlines
The Travel Industry Will Soar One Day Again Soon
Mark Ross-Smith
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May 2, 2020
0
Airlines
Should Airlines & Hotels Extend Elite Status in Times of Crisis?
Mark Ross-Smith
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March 4, 2020
0
Airlines
Shadow Loyalty Members – The Revenue Hiding in Plane Sight
Mark Ross-Smith
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February 3, 2020
0
Airlines
Joy – The New Airline Loyalty Metric
Mark Ross-Smith
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January 2, 2020
0
Airlines
5 Tips For Pitching Your Product To An Airline Loyalty Program
Mark Ross-Smith
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November 19, 2019
0
Airlines
Monetizing Data: How Much is Airline Loyalty Data Worth?
Mark Ross-Smith
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November 14, 2019
0
Airlines
5 Predictions for Airline Loyalty in 2020
Mark Ross-Smith
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October 22, 2019
0
Airlines
Virgin Australia to buy back 35% stake in Velocity for $700M
Mark Ross-Smith
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September 17, 2019
0
Airlines
Creating a new airline loyalty status tier [Part Two]
Mark Ross-Smith
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July 16, 2019
0
Airlines
Creating a new airline loyalty status tier – [Part One]
Mark Ross-Smith
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July 11, 2019
0
Airlines
Under the Hood: What the Qantas Frequent Flyer Changes Really Mean...
Mark Ross-Smith
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June 24, 2019
0
Airlines
Using Loyalty Game Mechanics to Increase Revenue Per Seat
Mark Ross-Smith
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May 10, 2019
0
Business Intelligence
Using data intelligence to understand your customers
Mark Ross-Smith
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April 22, 2019
0
Airlines
Should airline management be forced to pay full price for tickets?
Mark Ross-Smith
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April 13, 2019
0
Airlines
Simple Actions To Increase Loyalty Revenue
Mark Ross-Smith
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April 1, 2019
0
Airlines
Measuring Loyalty – Tracking passengers who fly with competing airlines
Mark Ross-Smith
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March 18, 2019
0
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Airlines
Airlines – Wakeup and Smell the Money
Mark Ross-Smith
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December 10, 2020
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Some of the brightest people in the travel sector have hung up their boots and are beginning new careers in other industries - and...
5 Predictions for Airline Loyalty in 2021
October 29, 2020
Leadership Interview: Loyalty Platform Insights
September 28, 2020
Love is the answer for the travel industry
September 14, 2020
The 4 Keys to Running a Future Successful Airline
July 22, 2020
Leadership Interview: Can Airlines Have Too Many Elite Members?
July 21, 2020