Len llaguno
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Founder and Managing Partner at KYROS Insights. Credentialed actuary. For the past decade, I've focused almost entirely on actuarial analytics to support loyalty programs liabilities. I've worked with many of the world’s largest brands in the hotel, airline, OTA and credit card industries. I help quantify program liabilities for financial reporting, and leverage actuarial analytics to optimize the ROI the program generates.
The New Frontier For Loyalty: Making Money
The New Frontier For Loyalty: Making Money
Large firms often use the latest buzzwords to make it sound like they know something about loyalty that...