Len llaguno
Founder and Managing Partner at KYROS Insights. Credentialed actuary. For the past decade, I've focused almost entirely on actuarial analytics to support loyalty programs liabilities. I've worked with many of the world’s largest brands in the hotel, airline, OTA and credit card industries. I help quantify program liabilities for financial reporting, and leverage actuarial analytics to optimize the ROI the program generates.
The Magic of Loyalty
The magic of loyalty is something we've all experienced in our lifetimes, and yet, few of us can articulate that powerful feeling while linking...
