Travel Updates
How Big Data Is Driving Loyalty Program Revenue
It's often thought that loyalty programs are designed to reward customers with special offers, treats, and discounts in the hope of retaining their business...
Big Data
Talking Data with Hilton: Jonathon Wardman, Vice President CRM
This month in Talking Data, Travel Data Daily spoke with Jonathon Wardman, Vice President CRM at Hilton about hotel guest data, how Hilton is leveraging...
Loyalty Programs
Predicting Loyalty Churn – Cathay Pacific Marco Polo [Case Study]
Big data can now predict when a high-value frequent flyer is unhappy with an airline loyalty program and is at greatest risk of switching...
Most popular
- All
- AirBNB
- Airlines
- Analytics
- Big Data
- Blockchain
- Business Intelligence
- CRM
- Customer Experience
- Design
- Featured
- Frequent Flyer Programs
- Home Sharing
- Hotel Loyalty Programs
- Hotels
- Innovation
- Insights
- Interviews
- Loyalty Programs
- Machine Learning
- Marketing
- Mobile
- News
- Online Travel Agents
- Revenue Management
- Ride Sharing
- Start-ups
- Technology
- Technology
- Travel
- Uber
More
Ensuring CRM Data Is Fit For Purpose
In a recent blog post we discussed the importance of data quality. In this post, we provide you with seven ways you can improve...
How Big Data is Changing The Way We Fly
A journey into predictive analytics and how big data will drive up airline ticket prices.
As airlines and frequent flyer programs gather more intelligence on...
Hotel Big Data Start-up StayAngel Shuts Down – Hilton loses millions
Recently, we learned that hotel big data start-up, StayAngel had closed its doors. This is a piece written by the Founder, Mark Ross-Smith, on why...
How Airlines Measure Loyalty
For years, the airline loyalty industry has been debating over what the definition of a high-value customer is. One that spends big on airline...
The Future of OTA Loyalty Programs
Online Travel Agents (OTAs) are known as an efficient distribution channel for hotel rooms, but with more major hotel brands pushing direct bookings to...
