Big Data & Analytics for Airlines, Hospitality & Loyalty

Analytics

Breakage vs Engagement: The Financial Question for Loyalty Programs

David Feldman - October 19, 2017

Design

Making Loyalty Programs Work Harder for Airline and Hospitality Brands

Travel Updates

Frequent Flyer Programs

Are frequent flyer miles a liability for FFPs?

David Feldman - February 15, 2017

Are miles a liability for frequent flyer programs? At the end of 2015, members of the American Airlines AAdvantage program had over 853 BILLION frequent...

Hacking the American Express Big Data System for your advantage

February 9, 2017

Talking Data with Hilton: Jonathon Wardman, Vice President CRM

January 19, 2017

How to create a 360-degree customer view using data

January 9, 2017

How do you set Return-on-Investment expectations for Analytics projects?

January 9, 2017

Big Data

AirBNB

Airbnb & Noise data: How the data handshake improves customer experience

Ajay Kelkar - February 20, 2017

AirBnB & Noise data: How the data handshake improves customer experience Data's value increases when it's shared, and you can make money by selling it....

5 Simple Ways Hotels Can Use Data To Increase Revenue

January 5, 2017

Could Machine Learning Help Cathay Pacific Save Millions From Travel Delays?

December 27, 2016

Loyalty Programs

Breakage: Good or Bad for Loyalty Programs?

David Feldman - March 27, 2017

In our previous article exploring Loyalty Myths, we took a look at whether programs should be concerned about large points liabilities sitting on the...

How Big Data Is Driving Loyalty Program Revenue

March 21, 2017

Disrupting loyalty: How can hotels become enablers, not just destinations?

December 23, 2016

Bad Data Costs United Airlines $1B Annually

Airlines News - December 12, 2016

Jeff Smisek once liked to describe United Airlines as a "technology company with wings." What the former CEO didn't say was that United was...

Talking Big Data with HotelQuickly

Hotels Mark Ross-Smith - December 19, 2016

TravelDataDaily caught up with the Chief Marketing Officer at HotelQuickly, Christian Mischler to talk about being a data-driven technology company, and how their business is...

Uber acquires machine learning startup

Big Data Mark Ross-Smith - December 6, 2016

Ride-sharing company Uber acquires a new startup. This time Uber is venturing into the world of artificial intelligence by creating Uber AI Labs, a new...

How hotels can use data to generate new revenue

Big Data Mark Ross-Smith - October 19, 2016

Hotel revenue management and use of analytics for room sales have remained virtually unchanged for decades since the early 1980s when hotels started looking...