This month in Talking Data, Travel Data Daily spoke with Jonathon Wardman, Vice President CRM at Hilton about hotel guest data, how Hilton is leveraging...
Big data can now predict when a high-value frequent flyer is unhappy with an airline loyalty program and is at greatest risk of switching...
- Big Data
- Business Intelligence
- Customer Experience
- Frequent Flyer Programs
- Home Sharing
- Hotel Loyalty Programs
- Loyalty Programs
- Machine Learning
- Online Travel Agents
- Revenue Management
- Ride Sharing
Every data company boasts its ability to provide actionable insights. Is this term more than marketing? Business Intelligence vs. actionable insights Companies need to track their...
I recently shared an article on how airlines are using information to individually price airfares and extract maximum value from passengers which was thought...
Recently, we learned that hotel big data start-up, StayAngel had closed its doors. This is a piece written by the Founder, Mark Ross-Smith, on why...
The location is everything in the hotel world. But are hotels doing enough to make the most of their locations and enable better experiences for...
For years, the airline loyalty industry has been debating over what the definition of a high-value customer is. One that spends big on airline...
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