Travel Updates
Interview with Airbnb host management platform, GuestReady
The on-demand economy is taking off thanks to the likes of Uber and Airbnb. The boom in ride and home-sharing also opens new opportunities...
Big Data
How to create a 360-degree customer view using data
How valuable would it be to know everything about your customer's interactions with your competition? Creating a 360-degree customer view is considered the holy...
Loyalty Programs
Loyalty: On the Cusp of Major (R)Evolution
Loyalty program announcements so far this year indicate a major sea change. From the customer perspective, it amounts to a Revolution - where brands...
Most popular
- All
- AirBNB
- Airlines
- Analytics
- Big Data
- Blockchain
- Business Intelligence
- CRM
- Customer Experience
- Design
- Featured
- Frequent Flyer Programs
- Home Sharing
- Hotel Loyalty Programs
- Hotels
- Innovation
- Insights
- Interviews
- Loyalty Programs
- Machine Learning
- Marketing
- Mobile
- News
- Online Travel Agents
- Revenue Management
- Ride Sharing
- Start-ups
- Technology
- Technology
- Travel
- Uber
More
Stop chasing millennials. Instead, use data to drive marketing
It is amazing how many large companies talk about how they are boosting their efforts to capture the attention of millennials. "We need to...
American Airlines Going ‘Back to Basics’ To Prep For Big Data
As airlines and MRO providers embrace data analytics to help drive efficiencies, their organizations must first ensure they have basic protocols in place to...
Can Uber predict your credit rating?
Specific country laws are in place protect the information you provide to companies, cross-border transfer restrictions, and consumer data privacy rights. The pace of...
Care and Feeding of Machine Learning in Marketing
"Artificial Intelligence, deep learning, machine intelligence-whatever you're doing if you don't understand it - learn it. Because otherwise you're going to be a dinosaur...
3 Charts Showing Growth of Short-Term Rentals vs. Hotel Online Bookings
There’s no question short-term rentals made a splash around the world this year — mainly from the likes of Airbnb — even amidst the...
