Jessica Pang
Jessica Pang is a UX strategist and Storyteller passionate on all things user, insight, and strategy. She enjoys crafting great experiences, previously in retail and currently the travel industry. Her favorite work includes data-driven storytelling, empathetic design, and the chronicles of her hackathons and travels.
Airline Loyalty Predictions for 2022
Each year I review past loyalty predictions and make new predictions for the upcoming 12 months.
The report card for my 2021 predictions is 4...
