Mark Ross-Smith and David Feldman
Mark Ross-Smith and David Feldman are FFP experts with New World Loyalty.
Mark previously headed up Enrich & Loyalty at Malaysia Airlines, recognised speaker, author, and industry thought leader on loyalty and big data.
David is the Director of Loyalty Intelligence at Radisson Hotel Group and has extensive experience in program design, financials and economics.
Status Match Would Be The Cover Photo of An Airlines Dating...
Lessons from online dating help show why a status match programme is the best way for airlines to acquire high-value passengers, fast.
Consider online dating,...
