Mark Ross-Smith and David Feldman, Author at Travel Data Daily

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https://www.newworldloyalty.com

Mark Ross-Smith and David Feldman are FFP experts with New World Loyalty. Mark previously headed up Enrich & Loyalty at Malaysia Airlines, recognised speaker, author, and industry thought leader on loyalty and big data. David is the Director of Loyalty Intelligence at Radisson Hotel Group and has extensive experience in program design, financials and economics.

Airlines

United Airlines Breakdown: MileagePlus Loyalty Program Changes

Mark Ross-Smith and David Feldman - April 29, 2019

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Creating a new airline loyalty status tier – [Part One]

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United Airlines Breakdown: MileagePlus Loyalty Program Changes

Creating a new airline loyalty status tier [Part Two]

Creating a new airline loyalty status tier – [Part One]

Under the Hood: What the Qantas Frequent Flyer Changes Really Mean…

Using Loyalty Game Mechanics to Increase Revenue Per Seat

Creating a new airline loyalty status tier [Part Two]

Creating a new airline loyalty status tier – [Part One]

Using Loyalty Game Mechanics to Increase Revenue Per Seat

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Mark Ross-Smith and David Feldman

United Airlines Breakdown: MileagePlus Loyalty Program Changes